I recently saw statistics about onboarding and employee turnover that indicate we need to raise engagement and empowerment in the workplace -- from day one.
Recent Survey: Surprising Results
Twenty-five percent of companies say their onboarding does not include training materials or programs, and 60% of companies don’t set milestones or goals for new hires to succeed.
Not coincidently, 25% of new hires leave those companies within the first year.
It’s More Than Compliance
Your organization likely has the compliance, benefits and IT processes nailed down for new hires. They get an organized folder of paperwork to fill out and maybe a few PDFs to read on a newly assigned laptop. They have a phone extension and business cards are ordered. Then, they meet their new manager.
Knowing the rules and the ropes is a place to start. However, the above process doesn't constitute true onboarding and still results in that 25% turnover within the first year. It's just not enough.
Hire and Hope
For HR teams, getting your new hire through the first few days and assuming their manager continues with a coaching or training process is risky. “Hire and hope" leads to inadequate onboarding and creates confusion for both the new hire and manager. When companies fail to provide structured onboarding with regular check-ins, the HR department is left to hope the new hire works out. Hope the manager has a plan. Hope both parties stick with the materials and onboarding when things get busy.
The "hire and hope" method leaves a lot to chance, especially when it costs a company $25,000 - $100,000+ to replace a disengaged employee.
There is a Better Way
New hires and managers deserve more, and companies should better invest in their people and future. Implementing a coaching-focused onboarding and engagement process provides ample learning, resources and mentoring from the start. Onboarding plans for 30, 90, 180 and 360 days of progress are scaffolded stages of learning, target setting and practical application.
Offering this process in a collaborative online platform is even better. Connecting the new hires with their manager and mentor through an easy-to-use environment builds success via knowledge checkpoints, role playing, activity monitoring and real-time engagement to track success and setbacks.
| Get the 4 Best Practices of Employee Engagement - FREE Engage by CoachSimple.net |
Does Your Path Lead to a Better Way?
What is your current process? Do you “Hire and Hope?" Do you hand out packets? Or are you ready to plan stages of engagement and learning? Are you ready to continue growth and success after onboarding is complete?
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Traditional methods of "hire and hope" |
Coach Simple: True leadership and learning |
| Corporate Training |
LMS: links to videos or PDFs of training materials to be reviewed by the new hire.
Hope there is knowledge transfer. |
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| Corporate Culture |
Informal lunches with colleagues
Hope they communicate a positive message. |
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| Primary Role Responsibilities and Knowledge Transfer |
Meet with manager, attend training sessions, receive manual and fill in the gaps while talking with colleagues.
Hope employee retains the information and can use it practically. |
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| Targets and Goals |
Set objectives or goals as new hire, and review at mid-year and year-end.
Hope employee is motivated enough to stay on track with their objectives and goals. |
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| Sales Activity Tracking |
CRM (sometimes), custom excel files, email
Hope they adopt the company tools and don’t build their own process. |
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| Monitoring Sales Results |
Weekly or monthly report generated by accounting
Hope they discuss successes and setbacks with their manager. |
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| Periodic Reviews |
Formal annual reviews; informal monthly or impromptu meetings with managers and peers to discuss "set it and forget it" goal setting
Hope they stayed focused and achieve their stated objectives and goals. |
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Too Complicated?
Does moving from "hire and hope” to a well-defined, organized, consistent and proactive process sound too complicated or out of reach? It's not.
Coach Simple will convert your existing processes, trainings, content, best practices and shared files into a well-organized, easy to use process that empowers new hires to apply knowledge and helps managers build mentoring and coaching opportunities for company-wide growth and success. Advanced planning pays off, resulting in all-star teams and saving your company hundreds of thousands of dollars in turnover and lost productivity.
Take a look at what you can do: https://engage.coachsimple.net